Q: Are appointments Mandatory?
A: Yes, we are in shop by appointment only. This allows each bride to have a relaxed one on one experience, our undivided attention, a no pressure atmosphere and the entire shop to herself and her group. We are currently unable to accommodate walk-ins.
Q:What is the average price range of the gowns?
A: Our gowns range from $1800-$3500, most being from $2000-$2500.
Q: What is the largest sample size you carry?
A: We carry gowns bridal size 8-22, however all gowns are orderable in sizes 2-28 and select gowns are available in sizes 0-30. Clamps and panels are used to adjust the fit of in-shop samples as best as possible when trying on gowns. Size ordered is determined by measurements taken after saying yes to the dress.
Q: Who should I invite with me?
A: Anyone who is special to you is special to us! However, we are an intimate boutique and only have room to host the bride and eight guests maximum. We suggest that you only invite your nearest and dearest people who will uplift and support you on such a special day, bringing large groups tends to become overwhelming with opinion and can cause the bride undue stress. In addition, to best keep the focus on the bride, we ask that guests do not bring infants, toddlers, or small children to the appointment. It is the brides moment to be the star of the show! For brides who might feel overwhelmed by a large group of opinions, but still have a lot of people they want to feel involved, a good alternative to bringing a large group shopping for “the” gown is shopping by yourself or with a very intimate group of friends/family then bringing a larger group to see the gown you chose after you’ve said yes!
Q: Do you sell MOB/MOG, bridesmaids/, or flower girl dresses?
A: At this time, we are committed to the focus on the bride, and sell only bridal gowns and limited bridal accessories and jewelry.
Q: Do I have to have a credit card on file to book an appointment?
A: Yes, a valid credit card must be on file to book an appointment, but you will not be charged for an appointment except in the case of “no-call-no-show” for a confirmed appointment.
Q: What is average turnaround time?
A: For the most stress free time line, plan on ordering 8-12 months prior to your wedding date. Gowns take 4-6 months to arrive in shop and seamstresses request 2-3 months to work on the gown. A bride must have at least 6 months until her wedding date to be able to shop new order gowns with us. Brides with only 6 months left until the wedding may require up to a $300 rush fee as imposed by the designer. Select shop samples are available for brides on a tight timeline of less than six months, please visit the Off the Rack tab to see what’s available.
Q: What if I change my mind?
A: We do not offer cancellations, transfers, returns, exchanges or refunds on any orders or off the rack purchases, or accessories for any circumstance. Because gowns are cut to order for each bride through our boutique designers, gowns are always final sale. This is why we reserve two hours of time for New Bridal and one hour of time for Off the Rack and the entire shop for each bride, so she can have the time and privacy she needs to make her decision without feeling rushed or pressured. Additionally, since all sales are final and we are unable to issue refunds, cancellations, or exchanges, if the bride needs additional time, she can always make a comeback appointment to try the gown(s) on again to be sure in her choice prior to purchasing. We want every bride to get married in the gown of their dreams.
Q: How does payment work?
A: Payment is due in full at time of purchase. No gown will be ordered without payment in full. We accept all major credit/debit cards, exact cash, as well as checks for new order gowns. Sample gowns must be paid in full via credit/debit or exact cash as they are taken home same day. Checks will not be accepted for sample gowns.